John Lewis: can kinder capitalism compete in ruthless retail? | FT Film
Published at : 23 Dec 2025
The UK's much-loved John Lewis department store is a bellwether for Middle England. Its partnership model means the store is owned by its staff. But can this kind of 'caring capitalism' survive in a world of ruthless online retail?
01:43 - Challenges for John Lewis 03:38 - A radical model of partnership 06:56 - Stores boom 10:38 - Profits warning 13:12 - Stores closed 16:42 - 'Never knowingly undersold' 18:41 - Funding crisis 22:50 - Battle with Marks & Spencer 28:20 - Can the Partnership survive?