Solving Zigbee Problems in Home Assistant | Ultimate Guide

Published at : 23 Dec 2025

Setting up Zigbee in Home Assistant can be a challenge. In this video, I answer the most common questions on issues that you might get when you are setting up Zigbee and your Zigbee devices in Home Assistant using a Sonoff Dongle-P, a Sonoff Dongle-E, a SkyConnect, or a Conbee 2 stick. This Home Assistant Zigbee Tutorial should solve the issues that you might get when setting up Zigbee.

Buy the Sonoff Zigbee Dongle-E at Amazon US: https://amzn.to/3eeLJ2v
Buy the Sonoff Zigbee Dongle-E at Amazon UK: https://amzn.to/3DUw8OO
Buy the Sonoff Zigbee Dongle-E at Amazon NL: https://amzn.to/3QFn1cK
Buy the Sonoff Zigbee Dongle-E at AliExpress: https://s.click.aliexpress.com/e/_DEB4hcb

Buy the Sonoff Zigbee Dongle-P at Amazon US: https://amzn.to/3OW1Ql3
Buy the Sonoff Zigbee Dongle-P at Amazon UK: https://amzn.to/45bQmQg
Buy the Sonoff Zigbee Dongle-P at Amazon NL: https://amzn.to/44bFXTs
Buy the Sonoff Zigbee Dongle-P at AliExpress: https://s.click.aliexpress.com/e/_DEfIC4r

Buy the Conbee 2 at Amazon US: https://amzn.to/47CfK39
Buy the Conbee 2 at Amazon UK: https://amzn.to/3YIYdCr
Buy the Conbee 2 at Amazon NL: https://amzn.to/3YE1GlV

Links referred to in this video:
* Install Zigbee2MQTT THE RIGHT WAY with the Sonoff ZBDongle E in Home Assistant: https://youtu.be/4y_dDgo0i2g
* Update the Sonoff Zigbee Dongle-E Easily: https://youtu.be/BU9ha0Uaduc
* Sonoff Zigbee 3.0 USB Dongle Plus - How to upgrade the firmware: https://youtu.be/KBAGWBWBATg
* Zigbee2MQTT vs ZHA vs deCONZ: https://youtu.be/RWzzNe5gm5s
* How to Set Up ZHA in Home Assistant: https://youtu.be/LqmOeLktUt8

Blog version: https://www.smarthomejunkie.net/how-to-troubleshoot-zigbee-issues-in-home-assistant

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00:00:00 Introduction
00:02:03 I cannot connect to any of the Zigbee dongles in Home Assistant
00:02:37 I don't see the dongle in the hardware overview in Home Assistant
00:03:41 Using ZHA and Zigbee2MQTT simultaneously
00:04:58 Zigbee2MQTT doesn't connect to my Sonoff ZBDongle-E or SkyConnect
00:05:35 Zigbee2MQTT doesn't connect to my Sonoff ZBDongle-P
00:05:52 Zigbee2MQTT doesn't connect to my Conbee stick
00:06:05 Devices are visible in Zigbee2MQTT, but not in Home Assistant
00:07:11 My battery-powered Zigbee devices lose connection
00:08:16 If I pair my battery-powered Zigbee device successfully near my dongle, it doesn't work in the final location
00:09:16 Conclusion on how to solve your Zigbee Issues


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